Why Us - BOF SECURITY SERVICES | Guarding, Industrial, Retail, Commercial

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Why Us

 


Quality Statement

We will commit ourselves to be a recognized small enterprise leader in the provision of innovative security solutions that is small enough to care. Security expertise with integrity, are a customer focused organization, maintain service levels that meets our customers needs and exceeds their expectations. Provide well managed, trained and motivated quality personnel.


Quality/Operational Approached

  • Providing a written procedure to staff to assist in providing a high quality service to our customer. These procedures will be applicable to all levels who deal directly with the operation. All employees will play a key roll in keeping the system current, suitable and effective creating a major link between senior management, the operational and support staff.

  • We will strive for excellence and continued improvement and in doing so it is policy to formulate a Quality management system specifically aimed to our core business. The introduction and implementation of an “Operational Procedure Manual” determining service standards which complements existing service level agreements used by our business partners. Focusing on direct service delivery by personnel on the ground, management and supervision. Identifying measurements and objectives of customer service standards.


Our Commitment

We are committed towards service excellence to our internal and external customers that being our employees and business partners.
Our success will rely on service delivery on both counts.

 
 

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